This Refund Policy applies to all purchases made on thebrilliantenterprises.com.
Eligibility for Refund
Refunds are issued only where a product is found to have a manufacturing defect upon inspection, in accordance with our Return & Exchange Policy. Refunds are not provided for:
- Change of mind after purchase.
- Products damaged due to misuse after delivery.
- Products without original packaging/tags, where applicable.
Refund Process
- Once a return request is approved and the product is received and inspected by us, we will notify you of the approval or rejection of the refund.
- Approved refunds will be processed to the original mode of payment within 7â10 business days of approval.
- Refund timelines beyond our control (e.g., banking or payment gateway processing delays) are not the responsibility of Brilliant Enterprises.
Partial Refunds
Where applicable, partial refunds may be issued at our discretion for items returned outside the standard conditions but accepted on a case-by-case basis.
Refund Method
All refunds will be credited to the original payment method used at the time of purchase. We do not offer cash refunds.
Contact for Refund Queries
For refund-related queries, contact enquiry@thebrilliantenterprises.com or our Grievance Officer:
Arun Sharma â Authorized Representative & Grievance Officer
Email: arun.sharma@thebrilliantenterprises.com | Phone: 9993595836